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      Beware - UL Corporate is degrading FDA- complaint SaaS product lines - Quality Compliance Specialist UL Solutions Employee Review

      1.0
      Nov 25, 2019
      Quality compliance specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved my fellow co-workers in Princeton. They worked very hard on weekends, holidays and during off-times with their families.

      Cons

      UL Corporate, IT division especially, is trying to downplay the US FDA requirements on Quality Systems. The SaaS Learning Management System organization in Princeton, NJ is deemed a quality system as is used by 100s of pharma and medical device companies for that reason. As part of the quality team, one of only 2 that had life science industry experience, were driven out of UL by the ill-informed , quality lacking bullies in UL Corporate. Notice all the good reviews of UL are from HQ in Northbrook. If you are not in Northbrook, IL and work for UL you will not be singing high praises for UL. Employees in Princeton are told to do more with less resources and without the backing of leadership team. Many managers with reports in Princeton are often traveling to India or China but do very little to get more business. That is a waste of time and money.

      avatar
      UL Solutions Response
      6y
      UL is fully committed to the quality and compliance of their software solutions. All systems requiring compliance to industry regulations like 21 CFR Part 11 or EU Annex 11 are meticulously controlled for the quality and compliance of the design, development and quality assurance processes. The systems are routinely audited by third parties and clients with consistently outstanding results. We are extremely proud of our people, our processes and our technology and always encourage our clients to come audit us and see this for themselves… they always leave impressed!

      Explore other reviews about UL Solutions

      5.0
      Apr 20, 2026
      Project engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work life balance and team.

      Cons

      Pay is slightly lower than median.

      3.0
      Apr 16, 2026
      Lab engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - The team is great. Both morning and night shift tend to interact well and joke. Both teams know the importance of time and place meaning they take work seriously but also have fun. - Manager of the department is really cool and is a team leader. Really cares for the team - Good job to gain experience

      Cons

      - Peak season is a drag. 72hr weeks for ~11 weeks really takes a toll, and upper management doesn't really do anything to help. - The pay isn't all that great compared to other engineers in the Bay Area. - Certification testing follows the procedures of the client and regulatory agencies. There isn't much room to express creative thought. Mundane work. - Regional Manager doesn't have the interest of the employees, only of the client. Regional would go to the meeting as a yes man to the client without consulting the engineering leads. - Ever since UL Solutions went public, it doesn't feel like a safety company. They care more about how much money they can make or save than about the safety of the consumer product.

      avatar
      UL Solutions Response
      3w
      Thank you for taking the time to leave us your thoughts. We are happy to hear that you work in a positive team environment where you feel cared about and that you have been able to gain positive experience. We understand that some may encounter longer working hours, especially during peak periods tied to customer deadlines. Although these situations are time‑limited and part of real project demands, we recognize that extended hours can be challenging and are not something we want to become the norm. We are actively exploring ways to better balance workload expectations, provide clearer guidance around work hours, and ensure managers have the tools to support healthy work practices. We appreciate this feedback.
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