Great team environment, but poor leadership - Customer Success Specialist UL Solutions Employee Review

3.0
Dec 10, 2025
Recommend
CEO approval
Business outlook

Pros

Kind, hardworking and colabortive coworkers

Cons

there is a lack of communication from leadership, and teams often times feel siloed from eachother.

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UL Solutions Response
4mo
Thank you for taking the time to leave us your thoughts. It is great to hear that you have kind, hardworking coworkers and that you have a positive working environment. We agree that a clear pipeline of communication from upper management cascading down to all levels is crucial. As a global company with employees in over 40 countries, sharing information is a balance between over-communicating and under-communicating. We appreciate that feedback.

Explore other reviews about UL Solutions

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and team.

Cons

Pay is slightly lower than median.

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Strong brand reputation and credibility in the marketplace. Excellent opportunity to gain experience in sales, compliance, testing, certification, and regulatory industries. Friendly, knowledgeable, and collaborative colleagues who are willing to help each other succeed. Good work-life balance compared to many sales organizations. Stable business with diverse industries and customers. Professional development opportunities and exposure to complex customer challenges.

Cons

Typical large-company bureaucracy can slow decision-making and execution. Internal processes and approvals may require patience and persistence. Organizational complexity can sometimes create challenges when navigating cross-functional initiatives. Career progression may occasionally depend on understanding and adapting to corporate dynamics.

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