SWEATSHOP,!!!!!!! - Casualty Claims Adjuster UFG Insurance Employee Review

1.0
Dec 4, 2017
Recommend
CEO approval
Business outlook

Pros

Good benefits, pension plan, 401k, generous vacation and personal time off, relaxed dress code, paid education and adjuster license fees.

Cons

Totally unmanageable case loads. Management cares nothing about the number of claims they assign. Rats are leaving the sinking ship in droves including 20+ year employees. Expensive claims system doesn’t work and auto assigns claims to wrong adjusters.

Explore other reviews about UFG Insurance

5.0
Sep 6, 2024
Recommend
CEO approval
Business outlook

Pros

DTO Flexible Hours Great Co-workers

Cons

Too many unnecessary processes that make the workload heavier. Their policy system could use an upgrade. Adjusters have to rely on Administrative to put complete policies in their file.

1.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home (although if you live within 50 miles they will probably make you come to the office) Unlimited PTO (although they will limit it at random times)

Cons

Have to refer everything/very micromanaged Unrealistic goals and expectations Lack of staffing on underwriters and support staff No work life balance, expect to work 60-hour work weeks They do not pay well for the amount of hours/work needed for this job No time for self improvement Leadership does not listen and way too many managers Systems changed in early December 2025 and has made everything 3x longer and are still actively having issues

See reviews by: Helpful|Rating|Date|All