6y
Thank you for taking the time to give us your feedback. We regret your experience at CSS fell short of your expectations. The work our company is doing is essential to the mortgage banking industry and we are working hard to create an environment that is positive, productive and collaborative. The regular engagement we have with our associates, as well as reviews like this, help us identify areas where we can improve. As a Fannie Mae and Freddie Mac joint venture, we are confident in our ability to retain our strong work force. We have built a collaborative culture that stresses diversity and inclusion, and we are excited for what the future holds. Thank you again for the feedback.
Kathleen Haithcock
Vice President, Human Resources