Very negative, disrespectful leadership from CEO - Anonymous employee U.S. Bank Employee Review

1.0
May 20, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Healthy work-life balance; excellent team members and direct managers (on my team; I can't speak for other teams)

Cons

From what I've seen so far, CEO Gunjan Kedia has been a negative example of leadership at U.S. Bank. As many other Glassdoor reviews have accurately stated, she's made several comments that show not only a lack of empathy for employees, but an open disrespect toward them. She's also been very set on a return-to-office culture, which she feels will improve employee morale. This mandate is out of touch with how I feel and how many colleagues have shared that they also feel. Although my immediate team is very positive, the overall feel of the organization under Gunjan's leadership is very negative and toxic. I would discourage you from applying to open roles at USB, and, instead, encourage you to explore organizations with leaders who support and encourage you rather than disrespect you.

Explore other reviews about U.S. Bank

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly Environment and Hybrid Work Model

Cons

Have to pay for parking

1.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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