Was Good Til It Wasn't - Claims Associate Turo Employee Review

3.0
Jul 7, 2025
Recommend
CEO approval
Business outlook

Pros

-Great culture and people -Very supportive environment

Cons

-Phone queue feels like a call center. -Hosts get very frustrated with the claims process and having to talk to multiple people and explain their situation multiple times. -They reduced their perks and benefits for employees. -Laid off a large percentage of the workforce without warning.

Explore other reviews about Turo

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

All Hands are generally informative and shares company goals.

Cons

No swag, hybrid work model even for those with remote teams.

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