Mismanagement, broken promises, and a sinking culture - Senior Software Engineer Turo Employee Review

1.0
Oct 2, 2025
Recommend
CEO approval
Business outlook

Pros

• Some talented and hardworking colleagues (though many have already left). • Modern offices. • If the job market weren’t so tough, most remaining employees would likely move on.

Cons

• Dishonesty from leadership: The CEO explicitly stated in a town hall that there would be no layoffs, only for 17% of the company to be laid off a month and a half later. Employees were abruptly locked out of systems with no chance to even say goodbye to long-time colleagues. • Empty promises year after year: Leadership repeatedly claims transparency and paints an unrealistic growth picture during annual meetings. None of these projections materialize, yet the same narrative is repeated the next year. • Toxic culture: The once-promoted “great culture” has deteriorated into employees competing against each other, stressed managers pushing impossible workloads, and a constant fight for survival. • Lack of vision: The company feels like a sinking ship - no clear strategy, no compelling roadmap, and decisions that alienate both hosts and guests who are supposed to be at the heart of the marketplace model. • Outdated technology: Core backend systems still run on Java 8 (released in 2014), reflecting how little priority leadership gives to modernization. • High attrition: Many great people have already left, and morale among those who remain is extremely low.

Explore other reviews about Turo

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture in the engineering department

Cons

Still waiting for their IPO

5.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve been at Turo for over seven years, and that alone says a lot about how I feel about this place. I’ve learned so much here. I’ve grown as a professional, taken on real responsibility, made mistakes, learned from them, and been given the opportunity to improve and keep moving forward. This environment builds confidence and loyalty. The work is challenging in a good way. It has pushed me to think bigger and solve meaningful problems, and when you make progress, you can actually see the impact, especially on the government relations team. The people truly make it special, from the CEO to the CLO to my VP and Director. There’s strong collaboration, a sense of ownership, and a team that genuinely cares. I’m proud to be here and excited about what we’re continuing to build.

Cons

Like any growing company, it hasn’t always been smooth. We’ve been through ups and downs together, and that has built trust, but it hasn’t been without difficulty. We’re back in a hybrid model now, and while we’ve adapted well, change takes adjustment. We’ve also experienced departures and layoffs, which was tough because we lost some really good apples. That part was not easy. But even through those moments, the company has continued to evolve, and change has brought new opportunities and fresh energy.

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