A Great Place to Work - Operations Manager TurnPoint Technology Employee Review

-Unparalleled opportunity for growth if you work hard and take feedback well, You will be thrown in the deep end if you ask for it -Supportive management -Great colleagues -Talented and hard working escalation team

-Insurance for remote employees -MSP Burnout

* Nice support people and admins * you will learn much

* bottlenecking. You will see it when you join and who is the culprit * you will be blamed for things going wrong unless you document that you have 1. Followed protocols 2. Been diligent and 3. Worked with exuberance and in an exemplary way and 4. Have given great customer support * there is a particular individual who is too heavily involved in several departments, all projects (really he is doing 3 jobs and it’s sad he’s being worked this hard). His health and barriers between friend hangout and workplace have eroded because this job has become his life. * lack of training to lower tech support. There are no plans and no infrastructure intended for helping and educating untrained techs who transitioned from interns. Aside from of course the help other techs and managers must give when lack of training becomes real * the pay is below for the tier city Seattle is * the same individual mentioned above is in charge of people resources, so stay on his good or neutral side. He will fabricate negative performance on your part at the drop of a hat