Great Environment but Champions of Micro Management - Sales/Customer Service Turn5 Employee Review

3.0
Aug 9, 2019
Recommend
CEO approval
Business outlook

Pros

Environment - Casual attire in call center, All the free coffee u can drink, Fabulous co-workers, Nice clean work environment, they do "try" and build morale. Very good benefits

Cons

Micromanagement at its finest. If you like being required to write information down that is readily available in the computer system, and having it checked hourly like your homework, you love this place. Too many chiefs and not enough Indians. Company like to change long standing policies towards customers without telling the customer. You will be frequently asked to stay over (OT) or be asked to "voluntarily" go early (and not get paid)

Explore other reviews about Turn5

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Cons

There is literally ZERO Cons about this place!

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

I can’t think of any

Cons

Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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