Agility is key to your success - Anonymous employee Turn5 Employee Review

4.0
Oct 29, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Intelligent co-workers * Ever expanding consumer base * Excellent work spaces designed to improve employee experience * Quality benefit package Employees can be wildly successful here, however, to make that happen you need to agile with a focus on results in the near-term and future.

Cons

* Dept leaders who struggle with challenging conversations * Bonus program overly complicated * Triangulation of communication

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Turn5 Response
7y
Thank you for your feedback. It’s great to hear that you enjoyed those you work with and the perks of being a Turn5 employee. Difficult conversations take practice to handle well and frankly, many struggle with having them - in every company. Partnering with a good HR team member is key to navigate these areas. I am pleased to share with you that for 2019 we have revised the way bonuses are communicated and will continue to work on that to make the process as clear as possible. Thank you for identifying areas we can improve. In a fast-growth environment, there are often decisions made that impact other areas in order to move swiftly rather than perfectly. It is a part of our culture that we both embrace because it helps us to achieve remarkable growth and struggle with because we want to make sure we execute to high standards. When push comes to shove, we will choose speed over perfect execution each time. Nancy Adams, Chief People Officer 610-240-5111

Explore other reviews about Turn5

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Cons

There is literally ZERO Cons about this place!

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

I can’t think of any

Cons

Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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