My unbiased opinion - Anonymous employee Turn5 Employee Review

4.0
Aug 22, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love Turn5. The culture the people, everything about Turn5 makes me happy about coming to work. I've had the luxury of working in a few different departments on multiple levels over the years. While there is still much learning that I can do, the amount of support that is here is unmatched. My idea's aren't ignored and i'm contributing to the success of the company. My work is acknowledged and i'm very much a part of the team.

Cons

Seeing the back end of things, we could clean it up a little bit. A lot of times jobs that others should be handling seem to be placed on others that are not in that department. The culture has changed dramatically, Turn5 used to be a relaxed company (while we still have fun) the company's growth has become heavily focuses on profits & numbers. Good for the business, not so good for employees on an individual level.

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Turn5 Response
7y
Thank you for posting about your experience with Turn5. There are many examples during the day, in the week/month/year of employees demonstrating one of our core values of “being a team player.” It’s nice to hear that it doesn’t go unnoticed. In the areas Turn5 can do better, we hear you. It’s important to have a sense of clear ownership and accountability of roles and responsibilities within employee groups. As the company continues to grow with an eye on profitability and a commitment to structure ourselves from a small to mid-sized company, we can’t lose focus on acknowledging the individuals who get us there every day. This makes perfect sense and is a continued point of focus for us.

Explore other reviews about Turn5

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Cons

There is literally ZERO Cons about this place!

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

I can’t think of any

Cons

Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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