Exceptional talent, broken processes and management tactics. - Client Success Manager Trustaff Employee Review

3.0
Jun 30, 2023
Recommend
CEO approval
Business outlook

Pros

The company had a pool of highly skilled individuals who excelled at their respective roles. The talent within the company was impressive on an individual level and contributed unique strengths. Some of the best talent in the business. I had an amazing director who provided support and guidance. They were approachable and helped me navigate challenges which brought me growth both personally and professionally.

Cons

The company had a tendency to frequently change employees' day-to-day job duties. This lack of consistency reduced efficiency, and made it difficult establishing a routine. This inconsistency created frustration and made it challenging for employees to meet the company's shifting goals. Poor management scattered throughout the company resulted in broken processes within the company. This included inefficient workflows, lack of standardization, and ineffective procedures. Such issues lead to wasted time, increased errors, and frustration among employees. When the company was doing well, employees were rewarded for their achievements. However, during challenging times, employees were belittled and gaslit, which negatively impacted morale and motivation.

Explore other reviews about Trustaff

5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, managers who genuinely care, and great business partnerships with a growing brand that vendors and healthcare professionals trust. The staff is knowledgeable, and leadership listens to and addresses concerns.

Cons

Healthcare staffing, many of the challenges are driven by market conditions rather than internal issues. Normal stressors involved in a sales role.

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

I liked some of my coworkers, unfortunately they all quit.

Cons

I will keep this short and sweet, when i noticed issues within this company I should have listened to the people telling me to leave. I stayed way longer than I should have. My experience here was basically becoming good at the trade and then getting metaphorically stepped on 50 different ways. Being in a production role here is a lousy use of your time on earth. I will never be a cog in a nurse recruiting machine again. Terrible experience, but it showed me what to avoid in the future.

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