Toxic - Technical Account Manager TrustArc Employee Review

Wow, we are really sorry for your experience. We pride ourselves on empowering employees to speak their mind, and for everyone to resolve conflict in an upfront way. It sounds like that was not your experience. I’d like to address your comments in order: “stressful environment with unrealistic expectations.” COVID and working from home was difficult to adjust to for everyone. Adjusting to not commuting has been hard for many to figure out how to balance work and life. We are not perfect at this, but we’re designing and rolling out plans to continue to address this. “The training and onboarding program are mediocre at best.” That’s on my team, the People Team. We believe we had a decent program to start, but we are expanding the team as we speak, and we hope to help new hires to understand our industry and company in a more supportive and comprehensive way. “People Expect you to work long hours” - see above about adjusting to working remotely. We are actively devising ways to ensure people take the time they need to live healthy lives. Lastly, you commented that it’s a horrible place, that peers were abusive, and that Managers and HR failed to address your concerns. We feel really bad about this comment, as we have conducted more than a dozen company-wide engagement and satisfaction surveys over the past 5 years, and this has not come up in those (more than 80% participated in those surveys). That being said, I encourage current employees and candidates to speak with hiring managers about this. We’re actively looking to make TrustArc the best place to work, and we need feedback to do so.