CCR - Customer Service Specialist Trupanion Employee Review

2.0
Oct 16, 2015
Recommend
CEO approval
Business outlook

Pros

Work with animals in the office, a lot of downtime

Cons

So so so so so much favoritism, it was unbearable. Random firings, like every few weeks. There are absolutely no raises as a CCR, you have to move to a different department in order to get a raise, but they still expect you to take on more responsibilities while other people are making the same money for less work.

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Trupanion Response
10y
We appreciate the honest feedback and we wish you the best in your future work. Thank you for leaving a review.

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5.0
May 3, 2026
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CEO approval
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Pros

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Cons

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2.0
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Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

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