Supportive Workplace - Territory Partner Trupanion Employee Review

4.0
Sep 16, 2015
Recommend
CEO approval
Business outlook

Pros

Working in the field can be lonely, and challenging. I've been with Trupanion less than a year and they have been very supportive throughout. There's a lot of transparency with the company, so we have a good idea on what direction the company is going. A great bunch of people who just want to help pets.

Cons

This is only a con right now as it is still developing, however some information tends to get to us in the field a little on the late side. This has been noted and is improving though, so even though it's a con, I want to express how well management is already taking that into consideration and fixing the problem.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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