Amazing place to work - I LOVE my job! - Claims Specialist Trupanion Employee Review

5.0
May 8, 2019
Recommend
CEO approval
Business outlook

Pros

Oppurtunity Great Bonus Potential Paid training and money to help you move for training Very fast training - was back home in 4 months Super supportive enviroment No stress!! Amazing culture Outstanding benefits

Cons

Its honestly quite hard to think of any. A lot of people are hesitant about time spent on the phone, you really don't spend much time on the phone and in claims its usually with DVMs and vet offices. The training being in Seattle may be tough for some, but I just did it all the way from New York and it was amazing, minus the cost of living in Seattle.

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Trupanion Response
7y
Thank you for posting a review!!!

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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