Great Medium Sized Company with a Huge Senior Leadership Problem - IT Trupanion Employee Review

2.0
May 17, 2018
Recommend
CEO approval
Business outlook

Pros

Decent but innovative benefits (pet insurance, daycare on site), good work life balance.

Cons

Messing with success, leaders not following through on promises made in public announcements, decisions made without data, all leading to a very frustrating working environment.

Explore other reviews about Trupanion

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

1
2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very good benefits, especially PTO / Great coworkers with shared "values" (outside of upper mgmt) / Remote Help pets every day

Cons

The co has become another typical corporate greed - no longer cares about customer or staff experience, only the bottom line. Charges premium prices for not so premium insurance, with progressive cut backs in coverage yet continuous policy increases in much too large of percentage (as an employee, I could never afford my own plan). They used to be fantastic, progressive and all-inclusive. Now they keep hide their true behaviors behind a cloak of "transparency" and have lost sight of their own values.

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