A balanced review - IT Support Engineer Level II Truebyte Employee Review

- The office is well maintained and well furnished, easy to get to. - Rules are made clear and easy to follow. - Every now and then management will arrange an event for employees. - Long time employees are given access to training. - There is a fridge you can take a drink from once a week on a Friday and there is a "Recognition of Excellence" reward handed out every 3 months which is a £50 Amazon gift card, neither are very substantial but better than nothing.

- Very strict, the business is effectively run like a warehouse, you will constantly be monitored to make sure you are working and your breaks are timed, even surveillance cameras are set up to make sure you are working. - No flexibility with hours of work or location. - Senior management is inexperienced and incompetent, none of them have any experience in senior management outside of the company. - Employee turnover is very high, there are constantly employees leaving. - Salaries are well below the industry standard. - You do not really feel valued at all, outside of the events that happen once or twice a year, you are never asked for your opinion and if you give it, it will be ignored. - Terrible appraisal process, management put no effort into annual appraisals and it only really exists as a means to make you feel as if you do not deserve a pay rise. - Very cheap , the hardware is very far below the average for what most IT companies will provide. - As few holidays are given out as legally required. - Employees are often made to come in even if sick, resulting in there almost always being a cough going around the office.

The management really know how to put a team together: the people in my office all get on really well. They also seem really willing to take a chance on people and to give them the opportunity to develop their skills and experience. The company feels quite exciting at the moment as it continues to grow.

The salary isn't the best