Declining Culture, About-Face on Remote Work - Anonymous employee TruStage Employee Review

1.0
Jul 21, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Providing meaningful products for people's lives.

Cons

After 5+ years as a remote work friendly organization, company is forcing return to office. Message from leadership is now that in person connections are critical to relationship building. Seems like an excuse to cut more jobs after many rounds of layoffs. Company is also putting a focus on departments leveraging AI to shift tasks. Again seems like a cost / job cutting mechanism.

Explore other reviews about TruStage

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

1.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company to work for until about a year ago.

Cons

I have worked for TruStage for over 10 years. They recently made the decision to outsource a large amount of employees to another company- Wipro. 120 people lost their jobs at Trustage and TruStage signed an non-compete between themselves and Wipro in which none of the 55 employees who got an employment offer with Wipro could be hired in any other role until September 2027. I lost my health care, my pension, and my job security and TruStage didn’t care at all. I would be wary of working for TruStage as I hear they want to expand to outsource more jobs to wipro/india. It’s a disgrace the way they handled the outsourcing of loyal, smart, successful employees.

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