New CEO has company going downhill fast - Manager TruStage Employee Review

2.0
Jun 19, 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers with brilliant minds. Great middle management who will advocate for you. Competitive pay.

Cons

Since the arrival of the new CEO approximately two years ago, the company's culture has deteriorated significantly. Widespread layoffs have occurred with little to no transparency or communication. Despite repeated verbal assurances over the years that remote work would remain unchanged, a mandatory return-to-office policy was recently enacted with minimal consideration for employee input. Notably, the annual employee survey was distributed shortly before this policy change—raising concerns about the sincerity of leadership’s interest in employee feedback. At the most recent all-employee forum, the CEO avoided accountability for the decision and instead made it clear that employees dissatisfied with the new direction were free to leave. The message was unmistakable: this is the new reality, and leadership is uninterested in how it affects morale, productivity, or retention. Regrettably, I can no longer recommend this company as a great place to work.

Explore other reviews about TruStage

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

1.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company to work for until about a year ago.

Cons

I have worked for TruStage for over 10 years. They recently made the decision to outsource a large amount of employees to another company- Wipro. 120 people lost their jobs at Trustage and TruStage signed an non-compete between themselves and Wipro in which none of the 55 employees who got an employment offer with Wipro could be hired in any other role until September 2027. I lost my health care, my pension, and my job security and TruStage didn’t care at all. I would be wary of working for TruStage as I hear they want to expand to outsource more jobs to wipro/india. It’s a disgrace the way they handled the outsourcing of loyal, smart, successful employees.

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