A company that values employee experience as well as customer experience - Sales &Amp; Marketing TruStage Employee Review

5.0
Feb 24, 2021
Recommend
CEO approval
Business outlook

Pros

In a world where customer experience is a priority for businesses, CUNA Mutual Group stands at the top because they understand that a great customer experience begins with a great employee experience. They provide a meaningful vision of the future, one that connects to the employee’s vision of the organization, they empower their employees and provide a sense of purpose, and they encourage positive relationships with open lines of communication.

Cons

Although we are working virtually and engaging through Zoom calls, the inability to be with my co-workers during this COVID state is what I miss most.

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TruStage Response
5y
Thank you for your positive review of CUNA Mutual Group. I’m happy to see that you enjoy our culture and feel invested in. As we lean into more remote work options, it may be a possibility for more of our employees to enjoy returning to the office soon. --Linda Nedelcoff, EVP, Chief Strategy and Human Resources Officer

Explore other reviews about TruStage

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company with lots of problems to solve in IT. There's always room for you to grow, new problems to solve, and they are generally just a good place to work. Hybrid work environment is great as well.

Cons

Non-industry-standard titles for IT employees, and I feel like salaries might be just a touch below industry standards as well.

2.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

5
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