Senior Manager - Senior Manager TruStage Employee Review

4.0
Jan 31, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of really kind people there who genuinely believe in the mission not just of giving back to Credit Unions, but that an employer can make an impact on an employee's life, for the better

Cons

The truth is, where you are within the company will dictate a lot of your satisfaction. If you're working within the traditional insurance product lines, it's great given all the promotion opportunities and investment in the business. However, the other verticals are struggling with an ever-changing approach to shared services which is creating some confusion on what goals and priorities are. Also, here is where promotion opportunities and advancement to officer level are much more limited and the process more opaque.

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TruStage Response
2mo
Thank you for sharing such thoughtful feedback. We’re glad to hear you felt the genuine care for our mission and our commitment to making a positive impact on employees’ lives. We also appreciate your candid input on alignment across business areas, clarity around shared services, advancement visibility, and leadership consistency. Feedback like this helps us continue improving communication, transparency, and leadership development across the organization. Thank you again for taking the time to share your perspective.

Explore other reviews about TruStage

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

1.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company to work for until about a year ago.

Cons

I have worked for TruStage for over 10 years. They recently made the decision to outsource a large amount of employees to another company- Wipro. 120 people lost their jobs at Trustage and TruStage signed an non-compete between themselves and Wipro in which none of the 55 employees who got an employment offer with Wipro could be hired in any other role until September 2027. I lost my health care, my pension, and my job security and TruStage didn’t care at all. I would be wary of working for TruStage as I hear they want to expand to outsource more jobs to wipro/india. It’s a disgrace the way they handled the outsourcing of loyal, smart, successful employees.

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