Amazing place to work! - Senior Software Engineer TruRating Employee Review

5.0
Jul 30, 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is ready to help! Small team with a real sense of ownership for projects. There is good team collaboration and team culture.

Cons

Lot's of work to do and competing priorities, not enough time in the day to complete everything, but it's a fun challenge.

Explore other reviews about TruRating

5.0
Oct 9, 2023
Recommend
CEO approval
Business outlook

Pros

I’m a huge believer in our product and our vision (which is why the equity component is compelling). Our leadership works hard, and our founders truly embody the word “entrepreneur.” The team also genuinely wants to help each other out.

Cons

Specific to the job: very lengthy sales cycle since we’re selling a solution that touches what most enterprises see as a high-risk moment (payments). Just something to be aware of. About the broader company: a few too many recurring meetings. I can swallow it thanks to the many Pros of working here, but it’s a pain

2.0
Nov 4, 2024
Recommend
CEO approval
Business outlook

Pros

Product offering is truly disruptive and solves a real need in the market for higher customer feedback response rates. That is off-set by an extremely long sales cycle and small addressable market given the lack of technical partner enablement on a retailer's POS. Founders genuinely work to create a positive, fun work environment but that doesn't filter down into the day to day work within the sales organization.

Cons

Honestly the worst sales job I've ever had. No one has hit quota in years (if ever) and the sales cycle is extremely long - well over 1 year. The hardest part is the micro-management of every sales activity. Calls are recorded, you have to log every call and meeting, there is no top of funnel support, and you have to send hundreds of emails per week as part of the arduous KPI process. CRM maintenance takes a long time - checking boxes, updating next steps in the sales process, etc. You honestly spend more time doing mindless administrative work than actually selling.

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