Worst lawn care company in America! - Lawn Care Technician TruGreen Employee Review

1.0
Nov 11, 2015
Recommend
CEO approval
Business outlook

Pros

The benefits are very good. The ability to work outside and not be cooped up in an office all day. A job that will definitely keep you in shape.

Cons

Where do I start? I worked for this company for just under two years. At first I really liked it. The ability to being outside all day was a huge perk. For the most part, I really enjoyed my first year, although it certainly beat my body down since it was such hard work. Year two was completely different, and I quickly discovered just how bad TruGreen really is. First, they work you like a dog with no respect for the lawn techs. You work in 90 degree temps and the pouring rain. Luckily I had A/C in my truck but the majority of the trucks don't. Their sales team blows, consistently undercutting the size of the lawns just to sign new customers up, which puts a massive strain on the techs when properties are undercut by as much as 10K feet. They claim their products are safe, but walking around in that toxic sludge all day is terrible for you're health, and the products are cheap and don't work anyway. They don't have rider spreaders which do a much better job than TruGreen's lame spray applications. The hourly pay is also pretty low as well. The rule that you have to knock on customers doors first is also stupid. My main reason I hated the job so much, sales! Why do the lawn techs have to make sales? Isn't that why they got sales guys? The branch I worked at, the general manager had zero respect for the techs. He would sit in his office all day sending nasty messages to the techs about how there is no excuse not to get the job done. This guy NEVER was a tech, so for him to tell us the job was easy and to get it done was a slap in the face. If you don't make sales, they don't like you, and they try to put you in call blocks and are forced to call customers to make sales. Again, isn't that why they have a sales team? They encourage techs to do as quick as a job possible on customers lawns in order to knock on neighbors doors and make sales. Everything about TruGreen is terrible! Management simply don't care!

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

avatar
TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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