Disappointed - Broken Promises - Anonymous employee TruGreen Employee Review

1.0
Dec 8, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The management salary was fairly good. The training and interview was fairly good as well.

Cons

The culture was good not he surface but failed miserably when the rubber met the road. People were used, expected hours were poorly communicated, work / home life is almost non existing in the summer months, health and safety problems are often ignored, quality is job number three - behind profit and profit. Most of the problems stem from gross mis management. Managers are often sitting in the office working on spreadsheets and are very disconnected from what is really happening in their business. The quality of work is often poor due to lack of supervision and training. Depending on the spreadsheet review weekend work was added or taken away last minute. Sometimes you could be told it would be a half day work but then a message would go out that you couldn't come back until you had x number of sales. No clear message was sent. No clear goal was kept - it was a moving target. Favourites were abound - work, routes, sales ... all were given taken away at will. I was given reassurance and promises but they were not kept. I was not given any feedback during my year. I was often talked down to and demeaned by management. My direct boss had very little communication with me.

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5.0
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Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
1mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
1.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

• Fully remote recruiting role with exposure to high-volume talent acquisition • Opportunity to build sourcing pipelines quickly and strengthen candidate screening efficiency • Experience working with Workday, HireRight, and multi-location hiring teams • Fast-paced environment that builds time management and scheduling discipline

Cons

• Extremely high-volume recruiting environment where recruiters are responsible for full-cycle ownership, including post-offer follow-up, with limited operational support. Compensation for recruiters does not consistently align with workload expectations • Interview expectations and documentation practices can vary across team members, creating inconsistencies in candidate tracking and communication • Limited visibility into candidate status when documentation is incomplete or not consistently maintained across recruiters • Significant calendar congestion due to overlapping interviews and multi-location scheduling, which can impact organization and efficiency • Hiring leaders occasionally join candidate calls without prior alignment, which can disrupt the interview flow • Many roles involve physically demanding outdoor work with high daily production expectations, which can make sourcing and conversion more challenging. Compensation for these roles may not always align with market expectations

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TruGreen Response
2mo
Thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that you found value in the exposure to high-volume recruiting, the opportunity to build sourcing pipelines, and the experience gained working with multiple systems and hiring teams. Developing those skills in a fast-paced environment can be incredibly beneficial. We also truly appreciate your thoughtful insights into the challenges you experienced. Feedback around workload balance, compensation alignment, and consistency in interview and documentation practices is important, and we recognize the impact these areas can have on both recruiter effectiveness and the overall candidate experience. We are actively working to improve standardization across teams, enhance visibility within our systems, and create more structured support to help recruiters manage volume more efficiently. Additionally, we understand the importance of clear communication and alignment between recruiters and hiring leaders, as well as the need to ensure expectations for roles are accurately represented and competitive within the market. Your feedback is invaluable as we continue to evaluate and strengthen our processes. We appreciate the contributions you made during your time with us and wish you continued success in your career.
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