Think twice before working for this company. - Lawn Specialist TruGreen Employee Review

2.0
Jul 20, 2018
Recommend
CEO approval
Business outlook

Pros

Competitive pay, job stability, commission, retention & completion bonuses. Three day weekend.

Cons

Literally everything else. Management and the way the company is ran is absolutely terrible. The high ups in the company don’t give a rats tail about you. They want their number and they don’t care how they get it. 30+ stops a day with a daily average of about 35 stops. $1,500 to $2,000 worth of production a day with no incentive other than completion bonus which they cut from 10% to 3%. If someone calls out they don’t save that route for another day they divide the work up within the area and tell you it has to get done, meaning with your already heavy workload you get sent even more work. Customer care is thrown out the window and you get shunned if you take more than 11 hours in the day to do your massive amount of work regardless of how much money an hour you’re producing. On rain days if they cancel the day they don’t inform you till you’ve already gotten to work most of the time and you don’t get paid for that day and end up having to make it up later in the week. It’s a 4 day work week but you’re doing the work of 5 days in 4. The system they run the tablets on constantly runs slow and crashes due to the constant overload of work going through it all the time daily. They make you upkeep the trucks and check the oils and fluids (by having to lift the entire cab) with the 20 minute “in branch time” they allot you to get your entire truck ready with the materials you need for the day in the morning and evening. If you run out of liquid product during the day they expect you to use your granular spreader to finish off the work you have left, whether they be your jobs or jobs that were sent to you.

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TruGreen Response
7y
Thanks for your feedback. We will share your comments with our leadership teams.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
1mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
1.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

• Fully remote recruiting role with exposure to high-volume talent acquisition • Opportunity to build sourcing pipelines quickly and strengthen candidate screening efficiency • Experience working with Workday, HireRight, and multi-location hiring teams • Fast-paced environment that builds time management and scheduling discipline

Cons

• Extremely high-volume recruiting environment where recruiters are responsible for full-cycle ownership, including post-offer follow-up, with limited operational support. Compensation for recruiters does not consistently align with workload expectations • Interview expectations and documentation practices can vary across team members, creating inconsistencies in candidate tracking and communication • Limited visibility into candidate status when documentation is incomplete or not consistently maintained across recruiters • Significant calendar congestion due to overlapping interviews and multi-location scheduling, which can impact organization and efficiency • Hiring leaders occasionally join candidate calls without prior alignment, which can disrupt the interview flow • Many roles involve physically demanding outdoor work with high daily production expectations, which can make sourcing and conversion more challenging. Compensation for these roles may not always align with market expectations

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TruGreen Response
2mo
Thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that you found value in the exposure to high-volume recruiting, the opportunity to build sourcing pipelines, and the experience gained working with multiple systems and hiring teams. Developing those skills in a fast-paced environment can be incredibly beneficial. We also truly appreciate your thoughtful insights into the challenges you experienced. Feedback around workload balance, compensation alignment, and consistency in interview and documentation practices is important, and we recognize the impact these areas can have on both recruiter effectiveness and the overall candidate experience. We are actively working to improve standardization across teams, enhance visibility within our systems, and create more structured support to help recruiters manage volume more efficiently. Additionally, we understand the importance of clear communication and alignment between recruiters and hiring leaders, as well as the need to ensure expectations for roles are accurately represented and competitive within the market. Your feedback is invaluable as we continue to evaluate and strengthen our processes. We appreciate the contributions you made during your time with us and wish you continued success in your career.
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