Great experience, friendly & supportive culture - Anonymous employee Trtl® Employee Review

5.0
Jun 16, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Joining Trtl without much prior experience in my field could have been daunting - happily, from day one, I experienced supportive and accessible leadership, and such friendly and welcoming colleagues, that I quickly felt part of the team. Highlights included opportunities to get involved directly with social media and marketplace platforms. As an e-commerce business, these relationships were important to Trtl's success, so to be involved in discussions with Meta's legal teams, or representing Trtl on Alibaba's SME Advisory Committee were for me important responsibilities, as well as being excellent for my own learning and development. My role was more separate from the main departments, but the team always made an effort to include and get to know me. The leadership team notably placed particular emphasis on inclusion and building relationships between all in the company. Classic perks and freebies aside (always nice), my time and health were respected, and a genuine interest was taken in my wellbeing, personal and professional.

Cons

Covid brought its challenges, such as adjusting quickly to remote working. Even then, the effort from the leadership teams to engage with and support the wider teams was appreciated and genuinely impressive. Hopefully, with the worst of the pandemic behind us, these challenges will also remain in the past.

Explore other reviews about Trtl®

4.0
Jul 1, 2025
Recommend
CEO approval
Business outlook

Pros

- Inspiring back story driven by a great core product and brand vision. - Boundless opportunities to learn and make mistakes, whilst directly contributing to the business - Unrivalled exposure to scaling a D2C brand on a global scale across all selling channels - Amazon / Tik Tok / Web - High challenge / high support environment - inspired to do great work and push yourself out of your comfort zone. - Strong focus on people and wellbeing - Excellent benefits package from day one

Cons

- Growing pains relating to systems and processes. Sometimes a lot of ‘heavy lifting’ to get to data / information. - Collaboration - lots of initiatives requiring cross functional teams, but lack of formal project management / workshopping process causes friction. - Iterative environment means there can be pivoting between projects, resulting in start/stop of initiatives, without context.

1
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Trtl® Response
11mo
Thank you for your thoughtful and constructive review. We're glad to hear you valued the opportunity to learn, contribute, and grow with us – particularly the opportunity to make a real impact across the business in a challenging but supportive environment. We also appreciate your feedback on areas like collaboration, systems, and decision-making — these are key priorities as we scale and your input reinforces that we’re on the right track. Thanks again for your contribution to Trtl and for helping us grow, feedback like yours helps to shape the next stage of our journey.
1.0
Feb 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers. They clearly have an eye for good talent

Cons

You only have to look at the fact they’ve now lost 5 members of their marketing management team (CMO included) in the last year to see there’s a major culture problem here. Reporting into the CEO is being set up to fail from the get go, he forces you to execute his ideas, exactly how he wants them, on the timescale he decides. He takes no feedback or input from the experts he has hired, and then when it inevitably doesn’t work - you take the fall for it, never him. Or it’s brushed under the rug with no acknowledgement or apology. To work at Trtl in marketing is to go against everything you know to be true and right about the discipline and throw it out the window, constantly fighting an uphill battle against management. The mood changes like the wind and with that timelines, strategy and common sense go to the wall. HR is a waste of time, exists to be a puppet and or guard dog of the senior management team. They are not on the side of the team and seem to only upset people, insulting them with constant title changes and ‘pay rises’ of circa 50p a year. Easily the worst job I’ve ever had. P.s. forcing employees into a (frankly horrible) office 3 days per week and giving them 30 mins of flexi time in the morning isn’t a modern work environment.

6
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Trtl® Response
11mo
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with Trtl left you feeling this way. While it’s difficult to read, we take feedback around leadership, culture, and communication seriously – particularly as we’re committed to building and maintaining a positive and supportive culture. Change can be challenging in a fast-paced, scaling business like ours and it’s hard to get everything right but we are committed to learning and improving as we grow. We are actively working with our team to prioritise the most important improvements which deliver a great employee experience at Trtl, building on our comprehensive benefits package and continuing to evolve our hybrid working model. We wish you all the best in your future roles.
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