Pros
Troops has an excellent blend of culture, ambition, product, leadership, mentorship, direction, and opportunity. The founding team is experienced and has an extremely positive mentality - there is none of the drama, politics , or sloppiness present at many companies even more mature than Troops. The average employee is extremely talented and Troops has taken care to carefully vet and hire each employee not only for their skills but for their attitude and fit. There are a lot of processes and things figured out that many companies do not figure out till they are much more mature, which is a con in some senses but largely a good thing - there's a strong foundation here. The company leans towards being conservative in terms of benefits and scaling, but is otherwise good in compensation relative to stage and moves forward with deliberateness at every corner. - Great leaders on both the business and engineering teams - Engineers are all extremely talented; everyone is carrying their weight - Strong alignment between product, engineering, and sales - Best-in-class investors and strong momentum for growth - Opportunities to learn things outside your direct role and grow - Exciting product that is deeper than it first appears; already working with top companies like Slack and WeWork despite being very early-stage and product being very new
Cons
Troops could be more aggressive with its growth, but its pace is deliberate and is not slow by any means. Benefits could be stronger, but it's not a company you come to for the free meals and snacks. Product is not out-of-the-box and risks being pulled in too many directions as the company grows; product messaging is still a work in progress. Certain functions do not yet exist, such as marketing or operations, if you expect them. - Could grow faster; risks not growing fast enough - Product is strong but future direction is a risk - Benefits could be better; no 401k, meals, okay insurance, no benefits such as wellness, health, commuter, etc