5.0
Nov 18, 2025
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
You’ll learn a lot, not just Customer Service skills. You’ll also gain so much knowledge about travel, destinations, flight booking, hotel details, and different cultures. You’ll start to feel like a real Travel Expert. You might even find yourself wanting to travel again and again, because it’s so meaningful and interesting, especially when you talk with customers about their travel plans.
Cons
The salary during the probation period isn’t very high, but I received upgrades every quarter. You can also expect that the role requires you to be hardworking and responsible, so that your efforts are recognized by both customers and the company.