I wish I had believed the reviews before joining - everything negative people said turned out to be true. - Customer Support Representative Trip.com Group Employee Review

Thank you for your feedback. We're pleased to hear you enjoyed working with our diverse team. We're sorry to learn about the challenges you faced and are committed to making improvements. We take issues related to fairness in career progression and transparent communication very seriously. Your insights are important, and we’d like to understand more to address your concerns effectively. If you feel comfortable, please reach out to us at EMEA.feedback@trip.com. We are dedicated to ensuring all of our employees are heard and implementing positive change.