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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Worst company in the UK - Customer Service Representative Trip.com Group Employee Review

      1.0
      May 18, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Leaving the company for good

      Cons

      This company is the worst workplace I have ever had the misfortune of working at in all my years. The management could not care less about you, make up lies in order to protect themselves, gaslight you and cause emotional and mental abuse. I could not overstate how much you should avoid working for these people. Would leave no stars if I could.

      avatar
      Trip.com Group Response
      1y
      Thank you for your feedback. We're sorry to hear about your experience and take these concerns seriously. We are committed to promoting a respectful and supportive work environment. If you feel comfortable, please contact us at EMEA.feedback@trip.com so we can address your concerns. Your input is valuable in helping us improve and ensure a positive workplace for everyone.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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