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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Good Work Life Balance - Customer Service Advisor (Outbound Team) Trip.com Group Employee Review

      5.0
      Mar 31, 2025
      Customer service advisor (outbound team)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work-life balance Receiving the salary on time Great colleagues Career opportunities A multi-cultural environment and cultural activities

      Cons

      There are some procedural challenges, but there are also improvements There is room for improvement in employee engagement

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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      Trip.com Group reviewsTrip.com Group Customer Service Advisor (Outbound Team) reviewsTrip.com Group review