Rewarding position and great growth pathways - Quality Checker Trip.com Group Employee Review

4.0
Mar 13, 2025
Recommend
CEO approval
Business outlook

Pros

-Senior management in EMEA operation invested in ESAT and growth -Position is rewarding -Really diverse office with great culture and office events -Brings challenges that push me to be my best -Great pathways for growth from L1 advisor through to management level -Benefits and pay are above the industry standard

Cons

-Company being based in China means European market cultural differences aren't always taken into account -HQ can sometimes be very unwilling to adapt to changes in the market -Level of coordination between sites could be better -Some departments work exclusively in Chinese which can cause miscommunication

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Trip.com Group Response
1y
Thank you for your thoughtful feedback about Trip.com Group! We appreciate your recognition of our strengths - from management investment in employee satisfaction to the rewarding nature of your position, diverse culture, growth opportunities, and competitive compensation. Regarding the challenges with cross-regional coordination, we acknowledge the cultural differences between our global operations. Different working languages across departments is a reality in our global structure that we continue to navigate. We're exploring regional adaptations that maintain our company's core values while respecting local market needs. Your perspective helps us understand where we can improve and build better connections between regions. Feel free to let us know more about your thoughts or suggestions at EMEA.feedback@trip.com.

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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