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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      One of the best contact centres! - Manager Trip.com Group Employee Review

      5.0
      Mar 12, 2025
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - The salary is above market - Hybrid working - I have worked at previous contact centres and Trip.com's are far superior from the rest. From the compensation & benefits package, constant events and the office décor! - Great multicultural environment, there is people from all over the world making it a really buzzing atmosphere - Excellent opportunities to visit HQ in Shanghai (all expenses paid)

      Cons

      - With Trip.com still cementing itself in to Europe there is challenges with translating processes etc to appease the West however it is to be expected

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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