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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Good job - Customer Service Specialist Trip.com Group Employee Review

      5.0
      Mar 15, 2024
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits are decent, the payment good compared with similar jobs in the market. The communication within the Edinburgh office is mostly excellent, open, and casual. Good chances for promotions and/or moving up within the career-ladder of the company.

      Cons

      it can be stressful and sometimes one has to remember that some of the rules are made by people from a different culture. But the support from the Edinburgh team is always there.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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