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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Good salary , management very bad - Customer Service Trip.com Group Employee Review

      3.0
      Aug 24, 2023
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary , Free soft drink

      Cons

      Mangment very bad ,Managers are not helpful

      avatar
      Trip.com Group Response
      2y
      Thank you for your review. We are sorry to hear you experienced some issues working with us and we would like to understand more. Please contact us at wevalueyourfeeback@trip.com so we can discuss your feedback.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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