Big potential ahead - Account Manager Trip.com Group Employee Review

4.0
Jun 5, 2023
Recommend
CEO approval
Business outlook

Pros

Vibrant and exciting venture; very friendly office environment with a great office location and facilities. Extremely generous company, the pay is higher than the industry average. There's a good level of flexibility and management team is supportive to employees' needs.

Cons

Management style is not consultative, decisions are made from top and cascaded to bottom with little or clear communication. Quantity is often preferred to quality.

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Trip.com Group Response
3y
Thank you for your thoughtful and insightful review, we will take your feedback on board. We hope you continue to enjoy working at Trip.com. If you would like to discuss any further feedback, please contact wevalueyourfeedback@trip.com

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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