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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      A friendly place with many opportunities - Customer Service Agent Trip.com Group Employee Review

      5.0
      Mar 16, 2023
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      - Multicultural and friendly environment - Very supportive colleagues - Approachable management - Payment on time - Flexible holidays

      Cons

      - Health/cash plan is acceptable, but there could be more coverage. - Sick leave is very strict

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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