Has potential to be great - Operations Manager Trip.com Group Employee Review

5.0
Aug 19, 2021
Recommend
CEO approval
Business outlook

Pros

Great Management Team Alot of changes happening for the better New Service Head is passionate about achieving success Great recruitment and career ops

Cons

Complaints are very high and take up alot of time More resource needed More support needed for complaints and management team

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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