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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      stress overload, inhumane - Service Customer Advisor Trip.com Group Employee Review

      1.0
      May 7, 2021
      Service customer advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great colleagues, new office premises, adequate working equipment provided

      Cons

      too much stress, constant pressure, call center ambiance all about productivity, empty promises, abusive working pattern, no managerial support, no work/life balance at all.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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