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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      modern, fair and fun - Customer Service Advisor Trip.com Group Employee Review

      5.0
      Oct 29, 2020
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a modern company to work for in terms of their attitudes and treatment of staff. The training was thorough, clear and fun, and I always feel supported by colleagues and line managers,

      Cons

      I have very little to add here as I really enjoy my role.

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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