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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Nice supervisors, but poor leadership among team leaders - Customer Service Representative Trip.com Group Employee Review

      3.0
      Jun 18, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      some of the supervsiors are nice

      Cons

      Some frontline team leaders lack managerial competence, the ability to handle pressure, and are narrow-minded. I don't understand why these people get promoted.Night shift flight team IBU

      Explore other reviews about Trip.com Group

      5.0
      Apr 6, 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      Jun 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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