Good pay and bonuses - Customer Success Specialist Trip.com Group Employee Review

4.0
Oct 13, 2025
Recommend
CEO approval
Business outlook

Pros

In house agent. Good pay. They are generous, especially if you are really performing good.

Cons

Left because of stress. Too much OTs due to workload that time. Got depressed. If it didn't happened, I will not leave the company.

Explore other reviews about Trip.com Group

5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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