Culture of isolation - Technical Support Engineer Trilogy Employee Review

3.0
Jun 16, 2021
Recommend
CEO approval
Business outlook

Pros

- Good salary if your are based in a developing nation. - Remote work is the norm.

Cons

- You work as an independent contractor. No benefits of any kind. - You are responsible for hardware expenses. - You are constantly being watched. You must agree to stream all of your computer screens' video feed and let an application take pictures of you and your environemnt every 10 minutes. - You are isolated from your team. If you are lucky enough, you will be assigned to a manager that answers your questions, but you will be in constant rotation. Casual talk with your teammates is monitored and forbidden.

Explore other reviews about Trilogy

5.0
Feb 12, 2026
Recommend
CEO approval
Business outlook

Pros

This employer was excellent as far as offering unlimited paid training!

Cons

My position had limited hours.

4.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Well documented SOPs, good collegues

Cons

Unrealistic expectations from management, insufficient training

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