1.0
Mar 22, 2017
Anonymous employee
Current employee, more than 1 year
Tallahassee, FL
Recommend
CEO approval
Business outlook
Pros
OK Benefits Free gym membership for full time employees Pretty flexible schedule Occasional free food Easy to advance to different answering center positions
Cons
Forced to represent potentially fraudulent businesses and defend them. Administration seems to values company performance over employee mental and emotional health. Severely underpaid for the work you do. Administration is overly critical of answering center employees (LR's, LRII's, and CCR's) even when call volume is absurd. High turnover rate due to low pay and high stress.