Excellent Product, Poor Employee support. - Technician Trek Bicycle Employee Review

1.0
Jul 19, 2017
Recommend
CEO approval
Business outlook

Pros

An amazing range of leading products with a loyal customer following.

Cons

The importance of metrics will be stated, though analysis of said metrics and goal setting is basically non-existent. Any calls for leadership will be met with confused shrugs. The company will do literally nothing to help you succeed, But will punish you if something fails. Leadership through threats is common. And I was criticized for my weight, once in private, and once in public. I was never given a uniform like the rest of my coworkers, because of my weight.

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Trek Bicycle Response
8y
We are extremely sorry that this happened to you. Trek does NOT tolerate discriminating against it's employees or applicants based on any physical traits, or gender. Since your post we have discussed

Explore other reviews about Trek Bicycle

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, decent work like balance

Cons

No room for growth, bike industry is going down hill

1.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Cons

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

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