Fun - IT Technician Trek Bicycle Employee Review

3.0
Oct 30, 2016
Recommend
CEO approval
Business outlook

Pros

discounts on bikes and equipment, good cafeteria, casual dress code, onsite fitness opportunities, motivated coworkers, bike to work benefits (although this was never something I noticed being encouraged on a daily basis), someone without family who can work the required off hours while getting discounts on great gear and possibly travel for work would probably love it

Cons

little work/life balance, employees in Waterloo "follow the sun" and provide round the clock support instead of leveraging global staff, little project management/prioritization, departments operated in silos with favoritism for certain managers which created a difficult and unsatisfying work environment for other departments

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Trek Bicycle Response
9y
We regret to hear that you didn’t have a healthy work/life balance experience while working at Trek. We aim to provide employees with the resources they need to have a decent work/life balance. We are committed to constantly improving this and look for new ways to do so.

Explore other reviews about Trek Bicycle

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, decent work like balance

Cons

No room for growth, bike industry is going down hill

1.0
Feb 1, 2026
Recommend
CEO approval
Business outlook

Pros

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Cons

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

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