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Tree House Humane Society

Engaged employer

Retaliatory Behavior - Bottom Line Supreme to All - Anonymous employee Tree House Humane Society Employee Review

2.0
Sep 7, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free Coffee, the occasional donut, and cat toys. The benefits (health, dental, life) are good, and after talking to many staff members: programs, admin, and clerical, many said that was the only reason to stay.

Cons

They value things such as organizational rigor and conformity. Their commitment is to the board and their company image - but, in the beginning, they cocoon you into thinking that they want to hear your thoughts and opinions. People are nice until they don't like you anymore and instead of trying to work it out they just fire you. I barely made it 1 year with this organization and throughout that year they had undergone a complete upper management overturn ON TOP of the high turn-over within middle management, clinic, and shelter staff. A bit elitist - I found out that a major cat care influencer used to be a supporter and I often questioned why we didn't try to change our relationship with them. Eventually, I was told that this influencer (who has millions of social media followers and a TV show) was "self-taught and doesn't really have as much pull as I thought". I can understand if it seemed like too far of a reach, considering the influencer loved us but then stopped supporting us. Their reasoning why just felt so elitist to me.

Explore other reviews about Tree House Humane Society

5.0
Jul 24, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to grow your skills with a growing nonprofit. Excellent mission and values that are lived in the organization each day. Supportive culture with excellent, hard working colleagues. The leadership team has organizational growth prioritized. I look forward to see where they go from here.

Cons

What Tree House lacks in pay and benefits, they make up for in employee growth, development, and culture.

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Tree House Humane Society Response
4y
Thank you for sharing your feedback with Tree House Humane Society – we deeply appreciate it! Your feedback is valuable for others and keeps our organization running smoothly.
2.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

-Tree House is very good at attracting passionate staff. Staff/volunteers are so passionate about the animals and mission - everybody wants what is best for the animals. -I worked with some of the most amazing people here and genuinely love most of the team. I worked with and learned from so many driven, talented people at Tree House. -Beautiful facility, wonderful mission and values. Tree House has a powerful brand. -The PTO balance for full-time staff was fairly generous -I learned a lot at Tree House - it is a great place to get a foot in the door for people looking to work in animal welfare. I was given plenty of career growth opportunities and learned from some amazing professionals.

Cons

-The culture was incredibly toxic. Morale was low across the board and it frequently felt like the departments were pitted against each other by management. The constant inter-department tension (especially between adoptions, cat care, and the medical team) felt clique-ish and led to poor communication that ultimately hurt the animals. -Staff were overworked, underpaid, and training was inadequate. Many managers set a poor example by working extremely long hours to finish the daily work. -Several departments were chronically understaffed. The medical team would frequently have days where there would only be one technician or assistant working, who would be responsible for all of the daily medical care of all the animals in the building. -The compassion of staff felt taken advantage of by leadership/ management. We were often expected to take on extra work or work over time, which led to burn out. -The turnover rate is incredibly high because of poor working conditions/pay. I worked at Tree House for 4 years and aside from upper management, there was a constantly revolving door of staff. -Managers tended to pick favorites and were incredibly unprofessional - I frequently heard managers gossiping or complaining about staff members, including myself. -There was a huge lack of support for staff members who were struggling with mental health/compassion fatigue. Animal Welfare can be a very tough industry and working with sick/injured animals coming from difficult situations is incredibly distressing. I received no support from management when I was struggling and saw so many colleagues leave after being burnt out and getting no support.

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