Buyer Beware - Anonymous employee Travel Incorporated Employee Review

2.0
May 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Founding members are still involved in making the organization a success. Technology is STELLER! Most TMCs outsource however TI developers have the vision to create from the ground up!

Cons

Contact Center Environment. Big Brother is watching! New Senior Leadership whose vision does not align with Middle Management. You know who you are.

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Travel Incorporated Response
1y
Thank you for your feedback. We are very proud of our in-house technology team and how they are able to continue building innovative, ground-up solutions - something that sets us apart in the industry. It is important to clarify that the Contact Center is the core of TI and the nature of the role itself. Labeling this as a "con" seems to reflect a misunderstanding of the position's fundamental responsibilities. While we recognize that quality performance metrics may not resonate with everyone, it plays a critical role in ensuring consistent, high-quality service that our clients deserve and expect. Thank you for your perspective and we wish you the best.

Explore other reviews about Travel Incorporated

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very nice and supportive leadership.

Cons

QRF can lead to burn out

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Travel Incorporated Response
6d
Thank you for taking the time to share your feedback. We're pleased to hear that our leadership team made a positive impression. We recognize that the travel industry can be especially demanding during periods of disruption, and we understand that increased workloads can be challenging. We're committed to continually evaluating our staffing, planning, and support strategies to better assist our consultants during these busy times. We appreciate your feedback and encourage you to connect with your leader or HR if you'd like to discuss your experience further.
1.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

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Travel Incorporated Response
1mo
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
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