Great place to work with great management - Online Technical Support Travel Incorporated Employee Review

4.0
Nov 1, 2024
Recommend
CEO approval
Business outlook

Pros

- Remote position - Amazing management in the Tech Department - Easily can request PTO - Great Co-workers - Good health insurance - The best MGMT - Fun work environment - Endless opportunity to advance

Cons

- Low Pay for the skills required - Low 401k match - Only around 10 days PTO - Only 8-9 holidays - Benefits lacking (need stock shares, higher pay, at least 2-5 more days off - No flexibility in schedule - Not actually salaried - No monthly bonuses (unlike the travel agents) - Must travel to Atlanta every quarter - Pay raises are low in % and are yearly (however usually its more like 1.5 years with no back pay for the months worked after the year mark when you should have received a raise

avatar
Travel Incorporated Response
1y
We're so happy to hear that you love your job, co-workers, leadership and work environment! You mentioned that you work for the OTS team, and agree that this is a phenomenal team that provides valuable service to our clients. Thank you for all that you do! With regards to some of the concerns you mentioned, associates do accrue 15 days of PTO per year upon hire. Many of our associates are salaried non-exempt, which means that you receive the same base earnings each pay period, but are also eligible for overtime. You may also be interested to check out your benefit profile, which will show you the complete value of your total compensation package. If you need help learning how to access this information please contact HR. Again, thank you for taking the time to leave your comments. It's important for us to hear both positive and constructive feedback, and we'll take all of this under consideration.

Explore other reviews about Travel Incorporated

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very nice and supportive leadership.

Cons

QRF can lead to burn out

avatar
Travel Incorporated Response
6d
Thank you for taking the time to share your feedback. We're pleased to hear that our leadership team made a positive impression. We recognize that the travel industry can be especially demanding during periods of disruption, and we understand that increased workloads can be challenging. We're committed to continually evaluating our staffing, planning, and support strategies to better assist our consultants during these busy times. We appreciate your feedback and encourage you to connect with your leader or HR if you'd like to discuss your experience further.
1.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

avatar
Travel Incorporated Response
1mo
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
See reviews by: Helpful|Rating|Date|All